Bank of America Financial Center at 1329 Holcomb Bridge Road, Roswell, Georgia.

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  • May, 27 2019
    Josh Gralton
    1
    Just moved into the area; considering opening up a new account soon. I had a (Bank of America) Payroll Check to cash and a temporary GA drivers license (since I recently moved And changed addresses they mail the hard copy to your address and give you a temporary paper one wing holograms and other security features).

    The teller asks if I have an account and I say no, but that it's a "Bank of America" check and that I understood I had to pay a small fee. When she saw my temporary ID says that she is unable to cash it without actual hard copy of my Georgia DL I.D, despite it being legitimate and a universal standard now in GA issues temporary security marked paper copies to everyone replying for a Renewal. She again says she's sorry and that there's nothing she can do about it. I say "I understand but just moved here and by law must apply for a new I.D. with a change of address" then "What other forms of ID will you accept? I have a copy of my social security card and my actual birth certificate (not a copy) in my car."

    She says "No neither of those will work, do you have a passport?" By this both I'm both rejected and laughing at point knowing that she is both (A) unwilling to reach out to a branch manager to either verify the funds are there 0; due to it being a BOA Check (B) using and rational logic or common sense to understand I have 3 Major documents, credit cards and other forms of I.D. on my person that clearly remove all doubt to my identity being who I say I am and finally (C) relazing that this is potentially someone to easily target opening up a new account, duh... You moron, do your one very simple job of finding new customers, especially the ones that drop in your lap like me... I walk away. I cashed it at Wal-Mart across the street 5 minutes later... and paid a lower fee in the process.

    Good to know at Bank of "AMERICA" that an American, following American laws with the most common, universally accepted " American" documents for I.D. (SS Card/Birth Cert.) is denied business...had I been a foreigner, non-American citizen with a passport... not a problem!!
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